{"id":1091,"date":"2021-12-28T10:51:41","date_gmt":"2021-12-28T08:51:41","guid":{"rendered":"https:\/\/remindshospitality.com\/room-upgrades-should-i-do-it-and-why\/"},"modified":"2021-12-28T10:51:41","modified_gmt":"2021-12-28T08:51:41","slug":"room-upgrades-should-i-do-it-and-why","status":"publish","type":"post","link":"https:\/\/remindshospitality.com\/en\/room-upgrades-should-i-do-it-and-why\/","title":{"rendered":"Room Upgrades &#8211; Should I do it and why?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A room upgrade may turn an uninterested guest to an excited one with 0 effort. But we cannot give free upgrades to everyone, nor should we! Room upgrading is a strategy that when performed properly, it will increase guests\u2019 satisfaction and profit earning. How can a hotel profit on free upgrades, one may ask?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When the reservations department receives a request and the only way possible to accommodate the guest is by splitting a reservation into different room types, the person in charge should vet the room plan carefully and make a decision based on the possible income from that booking.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If for example a guest is asking for a 7-nights stay in a room that is unavailable for just 1 day within that period, you might consider freeing that room for the blocked night in order to book in the new guest, by upgrading someone for that 1 specific night. By doing this upgrade you manage to: 1. have a happy guest that has received a gift (upgrade) and 2. receive a 7-night booking that would otherwise be impossible or too inconvenient for the guest (more than 1 room changes would be required).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For sure, many factors affect this procedure and thus what you need is a professional reservations team that knows the drill and a well-trained receptionist or guest relations employee to deliver the news in the right way. Using this technique will eventually increase your hotel\u2019s income.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A room upgrade may turn an uninterested guest to an excited one with 0 effort. But we cannot give free upgrades to everyone, nor should we! Room upgrading is a strategy that when performed properly, it will increase guests\u2019 satisfaction and profit earning. How can a hotel profit on free upgrades, one may ask?\u00a0 When &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/remindshospitality.com\/en\/room-upgrades-should-i-do-it-and-why\/\"> <span class=\"screen-reader-text\">Room Upgrades &#8211; Should I do it and why?<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":1027,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[22],"tags":[],"_links":{"self":[{"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/posts\/1091"}],"collection":[{"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/comments?post=1091"}],"version-history":[{"count":0,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/posts\/1091\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/media\/1027"}],"wp:attachment":[{"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/media?parent=1091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/categories?post=1091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/remindshospitality.com\/en\/wp-json\/wp\/v2\/tags?post=1091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}