RemindsInfo

Operation: How can a happy housekeeping department increase revenues?

Well just like a good cook, a great housekeeper should care about the guests’ needs as much as the business owner. Cleaning is a lot like cooking: it needs to be performed with great care, precision and targeting a great experience result. If the cleaning is good, the business will thrive much easier and guests …

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Sales: Breakfast or no breakfast?

Many hotels offering breakfast have regularly considered and even proceeded to splitting price lists between breakfast and room-only rates. It may work well on occasions, depending on how organized the kitchen is and how ready it is to feed guests deciding to book breakfast on the spot. However, if your breakfast quality is higher than …

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Group bookings – Do we want them and most importantly, do we need them?

Group bookings should always have a separate policy and be treated in a completely different way every time. Sure, a 20-room request for a 30-room hotel may sound appealing but whether this will be a plus or minus for your income depends on many things. First of all, the demand on these certain dates should …

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Why should I outsource my reservations Department?

Nowadays it seems that Reservations, the most basic selling & service point of the hotel, is becoming an extremely complicated field of work. As the industry is rapidly evolving affected by the technological evolutions outburst, hotel rooms distribution has become much more than emails and calls! Every hotel needs to secure their reservations/sales management; this …

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